All Episodes
Displaying episodes 1 - 30 of 34 in total
A Caribbean Hotelier's Perspective on Hotel Technology
In this episode, we interview Nima Anvar, CEO of GuestChat. Anvar was the general manager of the Siesta Hotel in Grenada for over two decades before founding GuestChat...
HITEC 2024 Sales and Marketing Preparation Special
In this special episode of the GAIN Momentum Podcast, we’re looking at what hotel technology vendors can do to best prepare for HITEC, happening this year in Charlotte...
Building Tech Architecture from the Ground Up | with Michael Levie
In this episode, we interview Michael Levie, co-founder of citizenM. Levie has a wealth of hotel technology and operations experience. He was at Sonesta for 16 years a...
Encouraging Your Good Team Members to be Great | with Anthony Melchiorri
In this episode, we interview Anthony Melchiorri, author, including his latest book “Show Up”, and TV show host, including Hotel All Stars. Melchiorri has been a hotel...
The Significance of Executive Team Alignment | with Frank Pitsikalis
In this episode, we interview Frank Pitsikalis, Senior Vice President of Strategy at Agilysys. Pitsikalis is the Founder and CEO of ResortSuite, a fully integrated hos...
Discussing the Book "Generations" for Hospitality | with Neil Foster
In this episode, Adam Mogelonsky and Neil Foster, fellow GAIN Advisors, discuss the nonfiction book “Generations” (2023) by Jean M. Twenge PhD and its implications for...
Hospitality Technology is a Triple Platform | with Richard Valtr
In this episode, we have Richard Valtr, Founder at Mews. Valtr started Mews as a property management system in 2012 from the Czech Republic, which has since expanded t...
Scaling a Collection Within the Independent Hotel Niche | with Brent Hayhurst
In this episode, we have Brent Hayhurst, Director of Program Development at Curator Hotels and Resorts Collection. Before entering the hospitality industry, Hayhurst w...
Adapting a Global Product to Local Territories | with Ryan King
In this episode, we have Ryan King, Senior Vice President, Americas at Shiji Group. King brings a diverse background of industry experience from both the hotel operat...
Best-to-Market Will Outwin First-to-Market | with Warren Dehan
In this episode, we have Warren Dehan, President of Maestro PMS. Dehan has worked at Maestro PMS (formerly Northwind) since 1978, and has acted as company president ov...
How Hotel Software Vendors Are Evaluated | with Mark Hope
In this episode, we have Mark Hope, senior vice president of development at Coast Hotels. Hope started his longstanding hospitality career in the front office at Fairm...
Innovating on All Fronts with a New Hotel Brand | with Christopher Hunsberger
In this episode, we have Christopher Hunsberger, co-founder and chief operating officer of Appellation, a new hotel brand born from an elegant merger of the culinary a...
Business Ideas that Work in More Than One Way | with John Smallwood
In this episode, we have John Smallwood, president at Travel Outlook, the maker of Annette, the virtual hotel agent. John Smallwood has several decades of experience i...
Vendor Scalability at Las Vegas Casino Resorts | with Shannon McCallum
In this episode, we have Shannon McCallum, vice president of hotel operations at Resorts World Las Vegas. McCallum has an extensive hospitality career, including senio...
Getting Perspective on Each Person's Role | with Tanya Pratt
In this episode, we have Tanya Pratt, vice president of Opera Cloud strategy and product management at Oracle Hospitality.Pratt has been in hospitality for her entire ...
Scaling is a Team Sport | with Frank Reeves
In this episode, we have Frank Reeves, co-founder and CEO of Avvio, and chief evangelist at SHR Group. As CEO of Avvio, Reeves has been dedicated to delivering innovat...
Experience is a Double-Edged Sword | with Neil Foster
In this episode, we have Neil Foster, immediate past president of HFTP (Hospitality Financial and Technology Professionals). Foster has over two decades of experience ...
Never Get Distracted from Your Core Vision | with Frank Trampert
In this episode, we have Frank Trampert, senior vice president and managing director of commercial and global strategy for hospitality at Sabre Corporation. Trampert b...
Finding a Sweet Spot as You Scale Up | with Luis Segredo
In this episode, we have Luis Segredo, CEO of Data Travel, LLC, the maker of the Hapi platform that maps then migrates data from multiple hospitality sources for above...
Selling Into Service Companies Requires Customer Service | with Robert Stevenson
In this episode, we have Robert Stevenson, CEO of INTELITY, a guest experience platform with rich staff operations and ticketing backend for hospitality, casino and re...
Engaging with Customers and Actionable Insights | with Adam Glickman
In this episode, we have Adam Glickman, vice president of brand strategy at Actabl. Glickman career in hospitality started out at Waldorf=Astoria in business developme...
The Right Senior Teams and Customer Success | with Karen O'Neill
For our 13th episode, we interview Karen O’Neill, a GAIN Advisor and GAIN’s chief revenue officer, as well as the co-founder and COO of RationalAI. O’Neill has an exte...
Breaking Through the Vendor Noise | with Eva Fayemi
For our twelfth episode, we interview Eva Fayemi, cofounder and CEO at Bond Agency as well as a GAIN Advisor. Based out of Lisbon, Portugal and London, England, Bond A...
Relationships and Reputations | with Steven Bronken
For our eleventh episode, we interview Steven Bronken, head of Global Hospitality at Ruckus Networks. A Canadian based out Halifax, Nova Scotia, Steven Bronken’s hosp...
Localization of Communications in a Globalized World | with Anne Bleeker
For our tenth episode, we interview Anne Bleeker, cofounder and managing director of In2 Consulting, a business communications agency, and a GAIN Advisor. Anne Bleeker...
Selling Tech by Managing Change | with Jeff Bzdawka
For our ninth episode, we interview Jeff Bzdawka, the Chief Executive Officer of Knowland, an event intelligence and hospitality sales solution provider. Jeff Bzdawka ...
On the Road: ILC Cultivate - Deploying AI Right Now
For our second On The Road episode, Adam went down to New York to attend ILC Cultivate (July 11-12, 2023). In between sessions on how next-generation technologies are ...
A Great Team Always Triumphs | with Nick Horgan
In the seventh episode, we have Nick Horgan, the chief commercial officer (CCO) for the hospitality revenue optimization platform, Amaze Insights. Nick Horgan had a l...
On the Road: HITEC 2023 - Cutting Through the Digital Noise
In this special On The Road episode while at HITEC 2023 (June 26-29, 2023, Toronto), Adam and Jason asked exhibitors and attendees one key question about hotel technol...
Don't Be So Far in Front of the Parade | with Greg Beatty
In the fifth episode, we have Greg Beatty, a GAIN advisor based out of Bangkok and hospitality technology executive with a USA law degree. With positions including COO...
