All Episodes
Displaying 1 - 20 of 91 in total
Deeply Human Events and How Media Technology Is Evolving | with Rachelle Peterson
In this episode, we interview Rachelle Peterson, Founder of Rebound & Rise and Chief Executive Office of LOQIA. Rachell is also a fellow GAIN Advisor and Event Special...
The Value of Unifying Website and Booking into a Digital Storefront | with Kartik Goyal
In this episode, we interview Kartik Goyal, Business Development Manager at Simplotel. Simplotel offers integrated solutions like high-converting booking engines, cust...
Expert Advice on Launching a Hospitality Expo in 2026 | with Dan Assor
In this episode, we interview Dan Assor, Event Director/General Manager of NoVacancy London Expo. NoVacancy London is a major new B2B expo for the UK hotel and accommo...
The Hotel Applications for the book "The Explorer's Gene" | with Neil Foster
In this episode, Neil Foster, travel and hospitality advisor at Growth Advisors International Network.************* LINKS & RESOURCES ************* The GAIN Momentum ...
CRM-Centric Design to Grow Total Revenues Per Guest | with Angel Ferrufino
In this episode, Angel Ferrufino, Co-founder and CEO of CRQLAR. Crqlar is an AI-powered hotel management platform that turns guest data into actionable insights, deliv...
How Service Optimization Enhances Hotel Value | with Luka Berger
In this episode, Luka Berger, the CEO and Founder of Flexkeeping. Flexkeeping is a hospitality operations platform that streamlines housekeeping, maintenance, collabor...
Leveraging Hotel Data with a Customer Data Platform | with Dr. Rik van Leeuwen
In this episode, we interview Rik van Leeuwen, the Head of Data Solutions and Customer Success at ireckonu. Ireckonu is a Dutch SaaS company revolutionizing the hospit...
Putting the Customer at the Center of the Tech Stack | with Dado Ljumanovic
In this episode, we interview Dado Ljumanovic, the Director of Digital Customer Experience at Sircle Collection. With leadership spanning retail, coworking, F&B and cl...
Owning Ancillary Spend for Total Revenue Growth | with Ricky Daniels and Steve Porter
In this episode, we interview Ricky Daniels and Steve Porter, co-founders of Trybe. Trybe is a cloud-based bookings and operations platform that helps hotels seamlessl...
Keys to the Australian Hospitality Kingdom | with Brendon Granger
In this episode, we interview Brendon Granger, the founder of Technology 4 Hotels, leveraging over 35 years in hospitality to help hoteliers enhance guest experiences...
Discussing "Drunk" and the Alcohol's Future in Hospitality | with Neil Foster
In our book series, Adam Mogelonsky and Neil Foster dig into Edward Slingerland’s “Drunk” (2023) and its implications for hospitality, especially in light of changing ...
The APAC Executive and Deploying Tech in Asian Hotels | with Silvio Reale
In this episode, we interview two fellow GAIN Advisers: Silvio Reale, the Chief Sales Officer at Trustech Group, leading the Asia Pacific region, and Brendon Granger, ...
Intuitive Luxury at the Pinnacle of Las Vegas | with Aleksandra Kotle
In this episode, we interview Aleksandra Kotle, the General Manager of Crockfords Las Vegas (part of LXR Hotels & Resorts at Resorts World Las Vegas), a seasoned hospi...
Having Fun at C-Level Through Friend-Style Service | with Mike Hirschler
In this episode, we interview Mike Hirschler, Chief Growth Officer at Staypineapple Hotels Inc., where he spearheads brand development, partnerships, and guest experie...
The Joy of Wellness and Transformational Guest Journeys | with Andrew Barnard
In this episode, we interview Andrew Barnard, General Manager of BodyHoliday in St. Lucia, overseeing operations at one of the world’s premier all-inclusive wellness r...
The Digital Guest Experience with Radisson Hotel Group | with Francesco Sforza
In this episode, we interview Francesco Sforza, guest experience and product development at Radisson Hotel Group. His recent work employs multi-objective modeling to b...
Developing an Experiential Brand with Social Media Marketing | with Ben Wolff
In this episode, we interview Ben Wolff, co-founder and developer of Onera, a luxury treehouse resort in Texas Hill Country, and founder of Oasi, an experiential hospi...
Thinking Holistically About Hotel Digital Marketing | with Jason Pirock
In this episode, we interview Jason Pirock, head of marketing for Springboard Hospitality and Advisor for Wanderland. He leads integrated marketing strategies and bran...
Dynamic Guest Spaces with Andaz Mexico City Condesa | with Analia Capurro
In this episode, we interview Analia Capurro, General Manager of the Andaz, Mexico City Condesa. She is a seasoned professional with extensive experience in the hospit...
Caribbean Hotels: Challenges and Opportunities to Future Proof | with Sanovnik Destang & Christus Gill
In this episode, we interview Sanovnik Destang, President of the Caribbean Hotel and Tourism Association and Executive Director at Bay Gardens Resorts, as well as Chri...
